Zingerman's Candy Manufactory in Ann Arbor ahead of its first-year sales target
Charlie Frank is busy rolling out a new candy bar in time for Valentine’s Day, introducing his existing candy bars to new customers around the country and making sure his extravagant confections are presented and sold the way they should be: enthusiastically and quickly, to capitalize on their freshness.
As a managing partner of Zingerman’s Candy Manufactory - the latest addition to the Zingerman’s Community of Businesses - Frank is a busy man who makes his candy bars, slab-style, in a narrow workshop crammed with vats of cocoa and sugar, racks of trays and chocolate enrobing and tempering machines. He slices and samples his creations on a butcher block table. A huge U.S. map pinpoints the regions where the bars are sold. A plank of a desk sits in the corner, underneath a framed Candy Land game board.
When sales reach a half-million dollars, Frank, 43, says he’ll probably move to bigger quarters, but he doesn’t seem to mind the squeeze. The company forecasts $275,000 in sales by the end of the fiscal year in July, and so far, it may well reach the goal. By mid-January, sales hit the month-end goal of $17,000.
Frank’s plan to make candy full time was slow cooked over eight years while he managed the pastry department at the Bakehouse. When he was ready to devote his energy exclusively to the endeavor, he polished his vision and business acumen through Zingerman’s business development programs and came up with the money to invest. The Candy Manufactory opened in September. Frank operates independently, under the aegis of Zingerman’s Community of Businesses, which also includes Zingerman’s deli and Mail Order.
Frank’s roles include candymaker and marketer. He puts in long days at his workshop and finding new markets for the Zzang! Original, Ca$hew Cow, and What the Fudge bars. In mid-January, Frank and his partners traveled to San Francisco for the introduction of the Zzang! bars in 26 more Whole Foods stores and to attend a food trade show. Just a year ago, the company expanded into the national market. Whole Foods now carries the candy in four of its sales regions, as do specialty shops from Santa Barbara to Great Barrington, Mass.
“Part of the growth is teaching the public. We’re working on getting the Zzang! brand out,” Frank says. When he visits stores out of state, he helps them set up displays to maximize brand exposure. At a cost of around $5 each, the candy bars are more luxury item than snack.
Angela Cesere | AnnArbor.com
Frank rents equipment from the Bakehouse, which also uses his chocolate enrober for its moon pies. “It’s a synergistic relationship,” he says. “To be under the Bakehouse roof enables me to grow the business.”
Ari Weinzweig, a co-founding partner of Zingerman’s Community of Businesses, said he’s “thrilled” with the Candy Manufactory, and emphasized that sales are but one measure of its success. He also looks at quality of the product and employee satisfaction.
“We’re totally happy with sales, but if they grow 5 percent, it’s fine. If they grow 20 percent, fine,” he says.
For more information on Zingerman's, check out AnnArbor.com's restaurant guide.
Julie Edgar is a freelance writer for AnnArbor.com
Comments
David Marshall
Tue, Feb 23, 2010 : 3:28 p.m.
$5 seems like a lot for a candy bar unless you think about picking up 3 truffles at kilwins or somewhere of comparable quality. These things are mind-meltingly delicious, and since its Zingerman's, if you don't like it they'll fix it.
a2ta
Mon, Feb 1, 2010 : 2:06 p.m.
Kudos to the operation, and that woman in the back round is Sara. I still remember when Sara did her high school speech on making truffles for a candy business, and now, here it is!!!
Chris Barry
Mon, Feb 1, 2010 : 11:50 a.m.
Can't wait to try the newest creation; and I'm so happy that the Manufactory is bringing its treats to this year's Chocolate Crush, our annual benefit for Wild Swan Theater, taking place this Saturday the 6th at UM's Matthaei Botanical Gardens Conservatory, 7:30 PM. Disclosure: This event and Wild Swan's season are also supported by a grant from the Zingerman's Community of Businesses Foundation. IF you have any trouble paying $5 for a chocolate bar, consider how much cheaper it is than therapy, and how much these businesses support the non-profits in our community! Chris Barry Executive Director Wild Swan Theater
lisasimpson
Sun, Jan 31, 2010 : 12:25 p.m.
These candy bars are the BOMB! In my opinion, for the current price ($5) they should be at least 50% bigger than their current size. But they are mighty tasty and oh so fresh. Support your local everything!
A2K
Sun, Jan 31, 2010 : 11:49 a.m.
a chocolate enrober? MMMMMMMMM! I need one of these! I am hoping Zing's has some plans for some white-chocolate treats as well...I've not had a good vanilla-bean truffle since Minerva St. Truffles stopped producing *sniffle*