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Posted on Wed, Sep 28, 2011 : 11:31 a.m.

Comcast to host job fairs with plans to hire 200 new workers in Ann Arbor area

By Nathan Bomey

Cable company Comcast plans to hire 200 new workers in the Ann Arbor area, including technical support specialists and representatives for its Scio Township call center.


Comcast plans to hire 200 workers, including many for its Scio Township call center.

File photo |

The company is hosting a job fair from 11 a.m. to 7 p.m. Friday, Sept. 30 at its regional headquarters in Plymouth, where on-site interviews will be conducted with qualified job-seekers who submit an online application before attending. UPDATE 10:50 a.m. Sept. 29: A job fair previously scheduled for Friday, Oct. 7 may not occur because of a high response to the first fair.

Comcast is hiring for several positions, including technical support, call center reps and supervisors, sales, equipment installers and financial analysts.

Many of the technical support jobs and some of the call center positions will be based at the company's facility at 5775 Interface Dr. in Scio Township. The other positions could be located in Plymouth, Macomb County or elsewhere.

Comcast spokesman Patrick Paterno stressed that to participate in the job fair, jobseekers must first apply online at Comcast employs about 4,000 people in Michigan, he said.

For the call center positions and installation jobs, a high school degree or general equivalency diploma is required. For the technical support specialist jobs, Comcast is seeking applicants with two to three years of similar experience. For the direct sales and call center supervisor jobs, a bachelor's degree is preferred.

Financial analyst applicants should have a bachelor's degree in finance or accounting and at least three years of experience.

The job fair will take place at 41112 Concept Dr. in Plymouth.

Contact's Nathan Bomey at (734) 623-2587 or You can also follow him on Twitter or subscribe to's newsletters.



Thu, Sep 29, 2011 : 1:39 p.m.

Can't start a new cable business today it's too expensive. Cable companies had huge upfront costs funded by debt till they got enough customers. Then they had to up the customer bill for the new technology; but really wanted everyone to pay $200 a /month. Wonder what the new goal is while buying NBC? Their speed is now limited by the way transmit they have added enough servers to clear traffic quickly with strong security. Generally they now have their employees servicing customers instead of so many contract techicians. I think they could increase their customer base by taking their knowledge of what is watched & creating more packages for customers. They have the staistical tools on hand. That might slow down complaints. We scream louder when we feel we are paying too much. Then a job fair in A2 for a position in Macomb sounds un-reasonable to me for the un-employed at $3.70 a/gallon. It's about a 190+ mile round trip.

Aces Full

Wed, Sep 28, 2011 : 7:21 p.m.

Applicants should also be experienced with poor customer service, poor quality of products, and in general be able to give customers the run-around in a moment's notice. After all, the customer is number one. Except when you're running a monopoly.

Homeland Conspiracy

Wed, Sep 28, 2011 : 9:40 p.m.

So true


Wed, Sep 28, 2011 : 4:40 p.m.

I was a TSS at the Scio township call center (2006-2007). I lasted about a year and a half before I could find another job to get me out of there. There were 400 call center reps there and every few weeks I'd see a new group of 25-30 new hires come in. The pay was mediocre but the benefits were actually surprisingly pretty good (generous time off, good insurance, tuition reimbursement, etc..). The work itself was high stress and repetitive. You were literally plugged in to the phones when you were working and had literally no interaction with others you worked with that sat in the same cubicle (4 seats per cubicle). Its was mentally exhausting (screaming/angry customers, constant complicated equipment provisioning issues, customers complaining about things beyond your control). High burnout rate and a revolving door for the most part. If I had to do it again and had no other options, I'd gladly go back to have a job. But so long as I have other options, no thanks.


Wed, Sep 28, 2011 : 9:41 p.m.

Thats pretty much how life works. I cleaned toilets when I entered the work force many years ago, and would do so again if I had too. Thank God I developed better paying skills.