Detroit Edison keeps customers posted with new online power outage map
In the event of a power outage, Detroit Edison customers can now get up-to-date information online, according to a DTE Energy news release.
The new power outage map allows customers to search for information by zip code or find their location on a map. They'll see estimates of when power will be restored, how many customers are affected and what the cause of the outage was, if known.
"Our customers have told us that they want more information when their power is out, in addition to accurate restoration estimates," Vince Dow, DTE Energy vice president of distribution operations, said in the release. "Those who are able to access the Internet — from a location with power, a battery operated laptop or certain smart phones — will have those details at their fingertips."
The information on the map is expected to be updated every 15 minutes. And the map can be viewed on the Android and iPhone 4 smart phones.
DTE Energy customers also can report service problems and receive restoration estimates by calling (800) 477-4747.