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Posted on Wed, May 18, 2011 : 5:38 a.m.

New University of Michigan Health System website opens books on safety data, patient survey results

By Juliana Keeping

On a new website, the University of Michigan Health System has put information about its quality and safety rankings in one place.

Wide-ranging information — from where heart attack survival rates at U-M stack up to the national average, to how patients feel about noise levels at the hospital — can now be found at http://www.UofMHealth.org/Quality.

U-M-hospitals.jpg

A new website at the University of Michigan Health System strives to put patient safety and data involving the quality of care in one place for patients.

University of Michigan Health System photo

The UMHS Quality & Safety site fits into the health system’s goals to become the safest in the country and create the ideal patient care experience, Darrell Campbell, chief medical officer for the U-M Hospitals and Health Centers unit, said in a press release.

Data from patient surveys from University Hospital, C.S. Mott Children’s Hospital, Von Voigtlander Women’s Hospital, U-M outpatient clinics and the U-M Emergency Department are included on the site.

Charts or graphs measure UMHS care against other university health systems or children’s hospitals or state or national top-tier hospital performers in some areas, such as heart, diabetes, and cancer care. When a standard for comparison is not available, charts compare U-M performance against goals set by the system’s leaders.

The site also includes a health library, a search function for health system doctors. It will grow in the coming weeks to include additional data about children’s care, cancer care and patient safety.

Sam Watson, the executive director of the Michigan Health and Hospital Association Keystone Center, applauded the effort this week.

"The MHA strongly believes hospitals need to be transparent and accountable to the patients and the communities they serve," he said. "This is a great example of that kind of transparency."

The MHA has been campaigning for patient safety and quality at Michigan hospitals for about eight years and has its own transparency site, mihospitalinform.org.

The health system site gets even deeper into details meant to help patients make informed decisions about care.

"Ours is meant to cover all hospital membership, and it can only go so deep. The website U-M has put up goes much deeper into their specific activities," he said.

Juliana Keeping covers general assignment and health and the environment for AnnArbor.com. Reach her at julianakeeping@annarbor.com or 734-623-2528. Follow Juliana Keeping on Twitter.

Comments

L. C. Burgundy

Thu, May 19, 2011 : 3:08 a.m.

I don't see any quality measures for "prescribed wrong medication" and "abandoned outside of OR after operation for 12 hours", just two of the many stories I've heard about UofM's standard of care.