Editor's note: This post is part of a series by Dr. Baker on Our Values about core American values. In light of Cyber-Monday, Dr. Baker is discussing America's consumer culture and our tendencies to overspend. Can your dreams tell you anything about your consumer behavior? Interpreting dreams is an age-old ...
Cyber Monday shoppers were noticeably less satisfied with their online retail experience despite spending more than in recent years, according to a study by Ann Arbor-based ForeSee Results. ForeSee Results reported a customer satisfaction score of 73.1 percent, on a scale of 100, for Cyber Monday shoppers. That’s down from ...
Will Black Friday eventually swallow Cyber Monday? More Cyber Monday stories Online retail offers hope for Ann Arbor businesses as Cyber Monday approachesForeSee Results CEO Larry Freed: Cyber Monday 'a little bit over hyped'Online sales: Boon or bane for Ann Arbor retailers during holiday shopping season?My foray into Cyber Monday ...
Nearly 100 million people are shopping on the Internet today for "Cyber Monday," the online equivalent to Black Friday and what could be the biggest single day for online sales this year. But I'm not one of them. I tried. But - and here's a warning to other moms thinking ...
Customer satisfaction is ForeSee Results CEO Larry Freed’s obsession. Freed, who leads the rapidly growing Ann Arbor-based online survey firm, regularly emphasizes that a satisfied customer is a repeat customer. And repeat customers are what online retailers need as the National Retail Federation projects a 1 percent drop in total ...
Nearly nine in 10 retailers will offer special promotions for Cyber Monday, with half of those heading into shoppers' inboxes via special email alerts. That's the word released today by the National Retail Federation, which also notes that 68.8 million people - or 53.5 percent of workers with Internet access ...