You are viewing this article in the AnnArbor.com archives. For the latest breaking news and updates in Ann Arbor and the surrounding area, see MLive.com/ann-arbor
Posted on Fri, Mar 4, 2011 : 1 p.m.

FOIA Friday: How to delay a FOIA request

By Edward Vielmetti

A common complaint about the Freedom of Information Act process is that it is slow to produce results. Here are a number of sources for those delays; consider it a handbook for the bureaucrat who wants to adhere scrupulously to the letter of the law while dragging their feet in answering a request.

073010-AJC-Gas-Main-Leak-01.JPG

Children cross Ann Street at North Fourth Avenue after being evacuated from the Hands-On Museum because of a gas line break a the Ann Arbor City Hall construction project on July 30, 2010. Records held by the City of Ann Arbor which document the location of gas lines are exempt from mandatory disclosure under Michigan FOIA laws under exemption (1)(y), which protects records associated with the safety of public works protected by the Michigan anti-terrorism act.

Angela Cesere | AnnArbor.com

Discourage FOIA requests

The best way to slow down a Freedom of Information Act request is to set things up so that people never make any requests at all. The question not asked is the question not answered.

Don't inform the public about how to make FOIA requests. Search the Lodi Township web site for FOIA information and you will get back exactly zero results - no contact information, no procedures to follow, no schedule of fees and no forms to fill out.

Slow down the process by refusing to accept FOIA requests by electronic mail, like the City of Chelsea site directs. Paper mail and facsimile are the approved methods in Chelsea, but electronic mail is not.

Accept FOIA requests by electronic mail, but don't open the inbox that contains those requests. If FOIA requests are directed to an individual, and that individual is not working every single day, then requests can be silently slowed down. You may not realize when filling out the Washtenaw County FOIA form online that your electronic data entry really generates an email to an individual.

A properly tuned spam filter will send requests for records sent by electronic mail to a junk folder, where the agency representative won't see it.

Keep limited hours of operations for FOIA coordinators. If the person who processes those requests works part time, or if they are out sick, your request directed at them may be delayed.

Papers please

Ask for identification, as the Washtenaw County Sheriff's Office FOIA form does. Incarcerated felons are ineligible to file FOIA requests in Michigan, so ensure that the citizen is not jailed before processing the request.

Require a notarized affidavit of intent, as per the City of Saugatuck FOIA policy, which asks for a notarized affidavit in conjunction with each request certifying that the individual is making requests on his own behalf and not for a third party.

Require that the requester go through a security checkpoint, like the City of Ann Arbor police records desk at the new Justice Center. Cameras, computers and crying children are not allowed beyond the checkpoint.

Require FOIA requests

Requiring that citizens go through the FOIA process for every single request for records that they make - or, if not every request, then at least the requests which the agency does not wish to answer immediately. There's no better way for a bureaucrat to slow down a citizen than with the magic words "You'll have to FOIA that."

Exercise all possible delays

Always request an extension in your records response, even if the records have already been prepared. Agencies in Michigan get 5 business days to respond to a request, and an automatic 10 day extension upon notifying the requester.

Return the records at the very end of the request period, even if you already possess them. There is no reason to ever give out a document without letting it properly age.

Require a deposit

Request a deposit for every FOIA request where the total fee to be charged is likely to exceed $50.00.

Anticipate all possible costs before preparing the cost estimate, and always estimate high. The more administrative review that you can add to the system, including multiple levels of reviews by multiple attorneys, the higher the costs that you can reasonably anticipate for any request.

Charge the maximum allowed by law

Charge the maximum allowed by custom for copying fees, drawing your inspiration from the Washtenaw County Trial Court which just raised its copy fees from $1 per page to $2 per page. "Two dollars is the top of the range and we charged it," said director of court services Barry Joseph when explaining the new fee structure.

Charge both for copies and for the labor associated with making the copies, like the City of Ann Arbor.

Charge for all labor costs, including an appropriate calculation for the cost of fringe benefits for salaried employees, as Michigan State University's FOIA policy states.

Don't continue your work on a FOIA request until all fees have been paid. Policies that require a certified check for payment of fees can slow things down just a little bit more.

Store your records badly

Store your records in such a form that a search for information requires an exhaustive examination of every single record in the agency's possession. Paper is an excellent format for difficult to search records, and paper in off-site storage controlled by a contractor who charges a fee for document retrieval is even better.

Put your records on an electronic system which is not indexed and searchable by ordinary humans untrained in its arcane ways. The more complex the search language, and the more esoteric the skills needed to unearth records in response to a request, the higher the costs and the less likely it will be that you can fulfill a request.

Prepare an index to your records which does not assign a unique code to the requests that are being requested. Classify dog barking complaints variously as barking complaints, disturbing the peace, general animal complaints, neighborhood disputes, welfare checks and noise disturbances, ensuring that any comprehensive search will be prohibitively expensive and that any easy search will be incomplete.

Convert everything to paper before releasing it

Whenever possible, provide records in paper format. Paper increases legally allowable duplication costs, is harder to search through, is harder to analyze, and is heavier to carry. It can also be stored off-site at a contractor, adding a retrieval delay.

Print out your records in a font that is difficult to scan in or use optical character recognition on - consider keeping an old dot-matrix printer around for request printouts.

Deny everything

Classify the request as "absurdly overbroad", as it would create an "intolerable administrative burden" for a "wholesale request" of information, citing Capitol Info. Association v. Ann Arbor Police Department (138 Mich. App. 655 (1984), 360 N.W.2d 262) in your denial.

Interpret the "unwarranted invasion of personal privacy" clause broadly, invoking it whenever possible to not release records or to heavily redact them whenever any record which contains any personal information is subject to release. Remember that a determined citizen can re-identify partially redacted information, so wield your Sharpie with abandon.

Interpret the "communications of an advisory nature" clause broadly, invoking it whenever possible to shield internal debate, discussion, or preliminary copies of reports before their final release.

Interpret the exemption for records associated with the "security or safety of persons or property" as broadly as possible, using it to redact or reject requests for every record which could possibly give a terrorist any information about water, fuel, transportation, or supply networks. Exemption (1)(y) in the Michigan FOIA law is underappreciated, and it carries with it the force of post-9/11 Federal counterterrorism laws. Even a humble sidewalk replacement project might disclose information about gas mains that would be of use to terrorists, or contractors with backhoes.

Cloak as many records as possible under the "attorney-client privilege" exemption, by adding a layer of legal review to the system. Having an attorney make notes on a printed copy of a text can trigger the need to redact those notes, thus adding delays.

Punitive damages for delay

Michigan state law provides for damages if a public body "arbitrarily and capriciously" violates the FOIA laws by "refusal or delay" in disclosing or providing copies of a public record. The penalty is $500 and is assessed to the public body, not the individual responsible for the delay. Avoid this penalty by delaying all requests equally, not just those coming from news organizations, municipal activists, and anti-government think tanks.

Edward Vielmetti waits and waits and waits for public records for AnnArbor.com. Reach him at EdwardVielmetti@annarbor.com.

Comments

Kai Petainen

Sat, Mar 5, 2011 : 2:36 p.m.

"Michigan state law provides for damages if a public body "arbitrarily and capriciously" violates the FOIA laws by "refusal or delay" in disclosing or providing copies of a public record. The penalty is $500 and is assessed to the public body" I have to wonder -- in general, if a person/agency/whatever had to decide between 2 actions: 1. Release the information in a timely fashion, but face larger fines/charges that would cost more than $500. or... 2. Don't release the information and pay the $500. which would they choose? it seems to me, that they would choose #2?

Kai Petainen

Sat, Mar 5, 2011 : 2:31 p.m.

great article. i'd have to wonder how many people you upset/annoy when pursuing FOIAs, or talking about them? it took me a long time to figure out exactly which outfall the huron spill entered the river from, and it took quite a while to find out the results of the still unsolved investigation. it took a while to figure out through FOIA that the AAFD had 88% phosphoric acid listed on the results, and how the UofM DPS had non odorous mineral oil listed on the results. but i know, from first hand, i could smell petroleum/fule/oil in the river for hours, and it covered the river -- so there was clearly something else besides non-odorous mineral oil in the water. one way to avoid FOIA requests, is to simply decide.... that they should not fully investigate and solve the problem.

Townie

Sat, Mar 5, 2011 : 2:18 p.m.

Look at our federal official 'secrets' act. Same thing - anything that might leave some official or agency looking evil or stupid is classified as a 'secret'. The Bush administration raised this to an art form. I think the official number of secrets like tripled under that administration. Hence Wikileaks and the revelation of a lot of really outrageous stuff by our government and other governments. Yes, the long slow slide of journalism has contributed to this as well along with the 'he said, she said' school of journalism where one said states a lie and another states a fact, but the media decides they are 'equal'. No wonder we have so many utterly misinformed, totally blind people in our electorate (and many, sadly, vote based on those lies). Thanks Ed.

Machine

Sat, Mar 5, 2011 : 1:39 p.m.

Even small entities receive a lot of FOIA requests. Most of those requests are frivolous but still must be answered. This takes considerable manpower and resources. Compiling records, copying them, and going through them to redact confidential information can take several hours (or even days for large requests). In the current economic climate, this can be a substantial drain on already strained budgets. The activity that you seem to consider obstructionist is an attempt to filter out some of those frivolous requests and save the taxpayers some money.

Edward Vielmetti

Sat, Mar 5, 2011 : 1:53 p.m.

Faced with this situation, the agency should either reject the request as "absurdly overbroad", or charge fees high enough that the FOIA office is a profit center, not a cost center.

Marvin Face

Sat, Mar 5, 2011 : 3:34 a.m.

Glad to hear you are continuing to be frustrated with FOIA. If I were a public entity, this is exactly the way I would do it, too. Rather than being efficient at the things they need to do, agencies have to waste their time providing paperwork to busybodies. Talk about an absolute waste of taxpayers $! Agencies are getting wise to this FOIA garbage by telling people not to send them emails, hard copies, etc. They have said to me, "don't send me anything that someone could FOIA". Nothing gives me more pleasure than when people crab about being denied FOIA requests.

julieswhimsies

Sat, Mar 5, 2011 : 1:10 a.m.

Great post, Ed! ROFL!

Mick52

Fri, Mar 4, 2011 : 9:42 p.m.

The FOIA law allows a requester to file a complaint in court for improper behavior. I think FOIA killed professional journalism. You don't have to develop sources any more, just demand the information. And you can't expect to get it for free. I person I know told me recently they called a A2.com reporter on a current scandalous public issue that has been reported and offered information, including the details of the incident, names and contact information of the people involved. Nothing has been done and none of the people have been contacted. So it is a little hard for me to feel sorry for you guys when your "FOIA sources" are not scurrying fast enough for you to offer up the information you are looking for.

Gill

Fri, Mar 4, 2011 : 8:52 p.m.

This is exactly why we need to bust unions and privatize everything. The private companies will simply wipe their bottoms with the FOIA request and hand it back to you. Saves a lot of time for everyone.

trespass

Fri, Mar 4, 2011 : 7:12 p.m.

I asked for the police reports of rape allegations against two UM athletes, but then they redacted the names of the athletes in the reports because it would invade their privacy. Wait a minute. They give me the report, which I specifically gave them the suspects name, but they have to redact the suspects name! The also gave me the description of the rape by the victim but redacted the description made by the suspect. Why is one not an invasion of privacy but the other is not an invasion of privacy? It is all arbitrary and capricious but they are going to make me challenge them in court.

Greggy_D

Fri, Mar 4, 2011 : 6:51 p.m.

I'm currently in my own FOIA "dance" with NASA. I requested some documents from the pre-Challenger shuttle era. I initially authorized a $250 payment of fees. Received back a response that my request was going to take a specialist 80 hours to research at a cost of $2100, NOT including legal fees for review of the documentation. Needless to say, I had to scale my request WAY back to reduce the cost. I find it amazing that you need to pay these outrageous fees for documents that were already paid for by the taxpayers.

Greggy_D

Fri, Mar 4, 2011 : 7:30 p.m.

Sorry....typo. It was $2400. Here is their exact response: "We have consulted the department with custodial responsibility for the records you have requested. To give you a better understanding on the time and effort involved in the search time we anticipate the fees for processing your request to estimate 80 hours at a rate of $30.00 per hour to equal $2400.00. In addition, legal review fees will be an additional $45.00 per hour. It is currently not known the number of hours involved for the legal review. In a good faith effort to provide you the information you are asking us to provide, we are asking that you narrow the scope of your request. If you are unable to narrow your request, we will need your commitment, in writing, to pay, at a minimum $2400.00, to process your request."

Cash

Fri, Mar 4, 2011 : 7:06 p.m.

Greggy, Good luck with that. This is an insult to taxpayers! Outrageous.

dotdash

Fri, Mar 4, 2011 : 6:40 p.m.

I love this article. Thanks for the smile.

Cash

Fri, Mar 4, 2011 : 6:33 p.m.

Ed, You would have every right to launch into a Charlie Sheen rant after going through this kind of blockade when trying to do a story...over and over again. Even though I started laughing half way through, I can't even imagine the frustration. It would seem that public entities have much to hide from taxpayers and it seems that nothing is being done to force simple compliance. And at a time when resources are low, wouldn't it be prudent for them just to hand over the documents, charge for copies and move on instead of wasting a lot of man hours creating diversions. It is time for taxpayers to demand that this kind of intentional interference in the public's right to know.....is stopped. Thanks for this article, Ed. Much appreciated. And I hope your venting helped! :-) I'm off to email my government reps. I won't make the subject line "FOIA" or my email would be buried in a spam box!

Alan Goldsmith

Fri, Mar 4, 2011 : 6:23 p.m.

Ed, did you copy any of this delay info from the City of Ann Arbor internal memos? If so you might own them royalties. Lol.